Why schedule maintenance service?
Unexpected equipment breakdowns result in downtime and unplanned costs.
Regular maintenance is essential for ensuring the trouble-free, smooth operation of your doors and loading docks equipment.
When you enter a maintenance agreement with EBS, our factory-trained and fully insured technicians will service your equipment on a 6- or 12-monthly schedule. After each service, we will provide you with a written report outlining the condition of your equipment and will advise if any upgrades or repairs are necessary to ensure its maximum efficiency.
Benefits of the EBS Maintenance Programme
- Saving time and money by having problems identified and fixed before they cause disruption to your work
- Guaranteed stock of spare partsfor EBS equipment
- Free safety inspectionas part of the scheduled maintenance
- Discounted rates for services
- Fully-insured, factory-trained and experienced service technicianscan service most brands and models of industrial doors
- 6-months’ service warranty
Maintenance for Industrial Doors
Industrial door maintenance is essential for keeping critical access points operating safely and efficiently across warehouses, cold storage facilities, and manufacturing environments. Our range of industrial roller door maintenance services covers high-speed rapid roll, sectional, and insulated models — the door types most commonly found in demanding commercial and industrial settings.
Without regular preventive door maintenance, issues such as worn seals, misaligned tracks, faulty sensors, or degraded insulation can lead to energy loss, reduced operational efficiency, and safety hazards like entrapment or uncontrolled movement. This is why scheduling a preventive door maintenance inspection with EBS before problems arise is far more cost-effective than waiting for an unexpected breakdown.
Our rapid roll door maintenance and commercial roller shutter door maintenance services are carried out by factory-trained technicians who perform thorough inspections tailored to the specific door type — including lubrication, adjustments, and component testing to extend equipment lifespan and minimise energy costs. This is particularly important for temperature-controlled spaces where doors play a key role in preserving climate integrity, and for ensuring your equipment remains compliant with Australian safety standards.
Maintenance for Dock Equipment
Loading dock equipment endures constant heavy use and exposure to environmental stresses, making regular servicing essential. Dock plate maintenance and vehicle restraint maintenance are particularly critical, as these components are the first line of defence against accidents during loading and unloading — yet they are often overlooked until something goes wrong. Dock levellers, dock shelters, and associated hydraulic or mechanical systems are equally prone to wear on lips, cylinders, bumpers, and controls.
Unexpected failures during peak loading times can halt supply chain operations, create safety risks for personnel and vehicles, and result in costly delays or damage.
By entering a maintenance agreement with EBS, you gain peace of mind through scheduled servicing that identifies potential problems early—such as hydraulic leaks, electrical faults, or structural fatigue—preventing breakdowns and ensuring seamless truck-to-dock transitions.
This proactive approach enhances workplace safety, optimises loading efficiency, and supports uninterrupted logistics flow.
"In terms of energy efficiency, reliability and cost-effectiveness, the EBS THERMOspeed® has proven to be one of the best thermal-efficient high-speed doors in the market"
Gabor Hilton, Engineering Manager - Oxford Cold Storage
"I have often commented on how simple and efficient the EBS products are to maintain in contrast to other brands of rapid thermal doors. Far less moving parts equates to cheaper operational costs, very straightforward maintenance schedules and a great service team from EBS, whether for servicing or emergency repairs."
John Tanti, Maintenance & Facilities Manager, Metcash Food & Grocery
"In a complex project involving retrofitting an old building in close proximity to pool water, the EBS team worked closely with Centre staff to complete the project in a safe manner with no interruption to our operations. I would highly recommend EBS for their professional service and highly energy-efficient doors which provided great value for money for our project."
Indy Lingam, Climate Change Action Officer (Project Manager), Darebin City Council