We take pride in the precise engineering, durability and reliability of our products. EBS will rectify any defects in materials or workmanship at no extra cost to you during the manufacturing warranty period:
- 5 years for the static mechanical components
- 12 months for the electrical and dynamic components of our doors.
To ensure the trouble-free, smooth operation of your doors and loading docks equipment outside of the warranty period, EBS offers a Maintenance Programme for our products. Our factory-trained and fully-insured technicians will service your equipment on a 6- or 12-monthly schedule and back it up with a 6-months’ post-service warranty.
If your equipment breakdown is not covered by the EBS manufacturing or maintenance warranty, our factory-trained technicians will respond quickly to provide a comprehensive repair service. EBS technicians are fully insured and have years of experience with most brands and models of industrial doors.
Benefits of the EBS repair service
- Same-day service on most industrial doors and loading dock equipment including electrical, mechanical, hydraulic, and welding work.
- 24-hour emergency service in most regions
- Fully-insured, factory-trained and experienced service technicians can service most brands and models of industrial doors
- 6-months’ service warranty on all repairs
"In terms of energy efficiency, reliability and cost-effectiveness, the EBS THERMOspeed® has proven to be one of the best thermal-efficient high-speed doors in the market"
Gabor Hilton, Engineering Manager - Oxford Cold Storage
"I have often commented on how simple and efficient the EBS products are to maintain in contrast to other brands of rapid thermal doors. Far less moving parts equates to cheaper operational costs, very straightforward maintenance schedules and a great service team from EBS, whether for servicing or emergency repairs."
John Tanti, Maintenance & Facilities Manager, Metcash Food & Grocery
"In a complex project involving retrofitting an old building in close proximity to pool water, the EBS team worked closely with Centre staff to complete the project in a safe manner with no interruption to our operations. I would highly recommend EBS for their professional service and highly energy-efficient doors which provided great value for money for our project."
Indy Lingam, Climate Change Action Officer (Project Manager), Darebin City Council